Struggling to Find Mental Health Support? FSR Can Help.

People in Olmsted County continue to experience challenges scheduling mental health services. The 2025 Community Health Needs Assessment (CHNA) and the 2024–2026 Community Health Improvement Plan (CHIP) list mental health and access to care as top-priority issues for Olmsted County. Most counties in the state, including many with strong health systems, are still designated as mental health provider shortage areas. Even in communities like Rochester, where services are more concentrated, people often find that it can take multiple calls to find a provider accepting new clients. Appointments may be scheduled weeks out. Insurance coverage can be confusing or incomplet. Costs can delay or prevent care.

At FSR, we’ve built our mental health services around helping people move through those barriers.

One of the first challenges people run into is simply finding a time and format that works.

We offer both in-person and telehealth counseling, because we know life doesn’t pause for an appointment. Whether you’re working full time, caring for a family member, or managing a busy household, flexibility matters. We also meet people where they are in other ways. Some of our services happen in homes, in the community, or in schools. For families, especially, this can make the difference between “we should do this” and “we can actually do this.”

Cost is real. For many people, it’s the question that determines whether they move forward.

We accept a range of insurance plans, and when coverage doesn’t fully meet the need, we work with you to make services affordable. We also offer sliding fee options. If you’re unsure what your insurance covers or what your out-of-pocket cost might be, we will walk through that with you. You don’t have to figure it out alone before reaching out.

People come to us without a clear label for what they’re experiencing. You might just know that something isn’t working the way it used to.

That’s okay. We provide a range of services—individual counseling, family counseling, school-based services, trauma-informed therapy, and supports for children, teens, adults, and older adults. Our role is to help you sort through what’s going on and connect you with the kind of support that fits. You don’t need to have the right words before you call.

When getting there is part of the problem

Transportation, timing, childcare, work schedules—these are all real barriers. That’s why we offer services in different settings, including telehealth and community-based options. For some families, having support connected to a child’s school removes a major barrier. For others, being able to meet virtually makes care possible. Mental health care only works if it fits into your life.

When taking the first step feels hard Sometimes the biggest step is the first one.

You might be unsure what to expect. You might wonder if your situation is “serious enough.” You might have tried before and not gotten far. When you reach out to us, our goal is simple: to make that first step easier. We’ll talk with you about what’s going on, answer your questions, and help you move toward the kind of support that makes sense for you.

What we want you to know

Needing support is not unusual. Struggling to access it shouldn’t be the norm, but we know it often is. That’s why we’ve shaped our mental health services around the realities people face every day: busy schedules, financial concerns, uncertainty about where to start, and the need for care that actually fits.

If you’re thinking about reaching out, you don’t have to have it all figured out. You just have to start the conversation.