Diversity, Equity, Inclusion

What DEI means to Family Service Rochester.

At Family Service Rochester we know that having varied perspectives generates varied ideas to solving complex challenges in an ever changing and increasingly diverse world.

Embracing diversity, equity and inclusion (DEI) is part of who we are and what we do.

Family Service Rochester has a Diversity, Equity, and Inclusion plan that is aligned with its mission, vision, values, and strategic goals.

Family Service Rochester is an inclusive organization, and demonstrates that all people need to be authentically valued in the organization.

Family Service Rochester aspires to be recognized as a diversity, equity, and inclusion champion, both internally and externally.


Creating a culture of belonging is everyone’s responsibility

Our approach to DEI is all about creating a place where people know they belong, their voices matter and their ideas are valued. We expect this culture to be upheld by everyone – from our executive leaders to people in customer-facing roles and everywhere in between. 

FSR has a DEI Workgroup that meets twice a month to focus on the DEI strategic plan, goals, objectives and activities. 

The mission is:

The diversity, equity, and inclusion workgroup is committed to Family Service Rochester’s Vision and Mission which includes our unwavering values and beliefs that diversity, equity, and inclusion are central to our impact on building a safe and vital community that fosters healthy strong, healthy families and capable children.

Here is our 2023 DEI Strategic Plan.


How do we know if we’re successful?

We had a Diversity Audit done In 2022 and we wish to continue to measure our progress through the years. 

According to our 2024 employee engagement survey  93% of our employees believes FSR actively promotes diversity, equity and inclusion through its policies, programs and practices and 90% of employees feel they are free to express their authentic self at work.  

Today, we measure workforce demographics and other data related to our diversity, equity and inclusion initiatives.  But our work here isn’t done. We’re exploring more ways to measure our impact, and with it, the effect we’re having on people’s day-to-day lives.

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