Provide case management, advocacy, and support services to homeless individuals and their children who are participating in the permanent supportive housing program. Ensure program success by assisting individuals and their children to develop weekly goals, long-term goals, and objectives that lead to improved skills in the areas of education, income, well-being and maintaining permanent housing. Collaborate with stakeholders and service providers to address community needs and resources while advocating for families.
Essential Functions and Responsibilities:
1. Provide direct service, guidance and support to families to facilitate access to needed resources in accordance with the family-centered case plan. This may include, but is not limited to: transportation, assistance with forms and applications to obtain services, and development and/or administration of activities to enhance daily living and life skills.
2. Maintain appropriate documentation and client records in accordance with federal, state and Center City Housing Corporation requirements. Complete timely data collection and provide appropriate written reports as assigned by the Program Supervisor.
3. Engage in outreach activities to assist with building and maintaining a network of resources while advocating for families.
4. Work with other case managers and staff to facilitate groups, organize and co-facilitate community meetings and coordinate other educational and community-building activities.
Other duties and responsibilities:
1. Attend supervisory sessions and other meetings as directed.
2. Work a schedule that is responsive to client availability and needs, which may include evening and weekend hours.
3. Attend training seminars or conferences to improve skill level, and study appropriate literature in the field.
4. Participate in and support partnership-based collaborative practice that utilizes family involvement strategies.
No direct supervisory responsibility.
• Training and Experience:
o MN Social Work license or license eligibility and/or bachelor’s degree in a human services field with relevant experience working with families.
• Knowledge, Skills and Abilities:
o Possess the ability to work effectively with diverse populations; to work within a team environment; effectively communicate with colleagues, co-workers and clients. Must possess computer literacy.
o Self-motivation and the ability to work independently including prioritizing job duties.
o Understand and be sensitive to the effects of trauma on an individual and its impact on successful residency, including an understanding of homeless populations.
Must have a valid driver’s license and dependable transportation to use for work purposes. Willingness and ability to work additional time if needed to meet client needs and deadlines.
Must be able to regularly talk, hear, sit, and perform keystrokes to enter data with reasonable speed to ensure work is completed in a timely manner. Requires physical ability to routinely handle normal office materials and tools including frequent filing, lifting and reaching; ability to move throughout office areas and clients’ private homes to complete work assignments.
Regular exposure to normal office and private home environments. Occasional exposure to home environments that include smoking and pets. Ability to drive in inclement weather.