Position Purpose:
Position exists to ensure child safety by observing and monitoring scheduled parent-child visits and exchanges for families experiencing parental conflict, child neglect, abuse, or domestic violence.

Essential Functions and Responsibilities:
1. By following established guidelines, create a safe and neutral environment during child exchanges and parenting time so that children are physically safe and do not experience or witness abusive or threatening behavior or comments from parents.
2. Monitor all parent and child conversations and activities at all times while children are at the center.
3. Intervene appropriately to ensure child safety if situation arises that is of concern and/or violates center policies.
4. Work with the assigned Family Monitor team to set-up and organize rooms for scheduled parenting times and/or exchanges. Review family information provided by FAC Coordinator to prepare for the supervising/monitoring activity of each family scheduled so that safety is maintained.
5. At the close of visits/exchanges, complete all documentation as directed.

Other duties and responsibilities:
1. Attend team meetings and supervisory meetings as scheduled or directed.
2. Communicate with FAC Coordinator as needed.
3. Other activities as directed by FAC Coordinator.

Supervisory responsibility:
No direct supervisory responsibility

Qualifications:

Training and Experience:
Prefer two years post high school education in human service education or related field, or equivalent training and experience.

Knowledge, Skills and Abilities:
Requires understanding of divorce or separation and its impact upon children and parents. Knowledge of child development desirable. Must be able to interact positively with diverse populations and possess capacity and maturity to be observant, non-judgmental, and ability to intervene when necessary in a professional respectful manner.

Special Requirements:

Physical Demands:
Must be able to regularly talk, hear, and sit and perform keystrokes to accurately enter data with reasonable speed to ensure work is completed. Requires physical ability to routinely handle normal office materials and tools; ability to regularly help co-workers in arrange parenting time rooms that includes folding, moving, and setting up tables, stack/unstack chairs, and move rolling cabinets. Ability to move throughout center offices and outside play areas to adequately fulfill the family monitor responsibilities.

Work environment:
Regular exposure to normal office environments, supplies and office machines. Occasional exposure to outside weather that includes high or low temperatures, light snow, etc.